Yes ive been through all this exactly as you have put, mine goes red and logs an error message at the read stage and goes red.
I've tried a desktop Windows 10, laptop windows 10, tablet running windows 8 same thing happens on all.
I've even tried different leads to no avail.
Think either the servo or programmer not working as they should.
I'm returning both to component shop and asking them to set it to 4 turns, replace as necessary.